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Frequently asked questions

Everything you need to know about the product and billing.
Domestic FAQ
Commerical FAQ

What postcodes do you cover for EPC assessments?

We cover all postcodes within Greater London, including areas inside and around the M25. That means we service postcode prefixes such as NW, SW, E, SE, W, N, HA, UB, CR, BR, IG, RM, DA, and more.

📍 Based in Slough (SL1), we also travel up to 50 miles, covering surrounding areas like Watford, Reading, Windsor, Uxbridge, Hemel Hempstead, and parts of Berkshire, Bucks, and Surrey.

If you're unsure whether we cover your area, just message us or call 01753 305033 — we're happy to help!

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How do I book a Domestic EPC with you?

Visit www.agepc.uk or call 01753 305033 to book a domestic EPC today.

Is a Domestic EPC needed for a holiday home?

Yes, if it’s rented out for more than 4 months per year.

What is the MEES regulation?

MEES stands for Minimum Energy Efficiency Standards. It’s a UK law that requires rental properties to have an Energy Performance Certificate (EPC) rating of E or higher. Landlords can't legally rent out properties with an F or G rating unless they have an exemption.

Do landlords need a Domestic EPC?

Yes, landlords must provide tenants with a valid EPC before they move in.

What information is included in a Domestic EPC?

It includes the current and potential energy rating, recommendations, and estimated running costs.

Can I view my EPC online?

Yes, you can view and download your EPC (Energy Performance Certificate) online for free using the official government service.

Visit: https://find-energy-certificate.service.gov.uk/find-a-certificate/type-of-property

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Do I need a new EPC if my property is improved?

You’re not required to, but it’s recommended to show your improved rating.

Is there a penalty for not having an EPC?

Yes, you may be fined up to £5,000 if you fail to provide a valid EPC.

What areas do you cover for Domestic EPCs?

We cover Slough and a 40-mile radius including M25, M4 up to Newbury, and M40 up to Birmingham.

What does the EPC rating mean?

It shows how energy efficient your home is, with ratings from A (most efficient) to G (least efficient).

Can I order a Domestic EPC online?

Yes, you can book a domestic EPC online easily through our website at www.agepc.uk.

How much does a Domestic EPC cost?

Costs start from £50 and vary based on the size and location of the property.

How can I improve my home’s EPC rating?

Add insulation, upgrade windows, and install energy-efficient heating systems.

How long does a Domestic EPC assessment take?

Usually 30 to 60 minutes, depending on the size of the property.

How long is a Domestic EPC valid?

A Domestic EPC is valid for 10 years from the date of issue.

Who can carry out a Domestic EPC?

Only an accredited Domestic Energy Assessor can carry out a valid EPC inspection.

When do I need a Domestic EPC?

You need a Domestic EPC when selling, renting, or building a new residential property.

Is a Domestic EPC required for all types of homes?

Yes, all homes being sold or let require an EPC unless they’re officially exempt.

What is a Domestic Energy Performance Certificate (EPC)?

A Domestic EPC rates the energy efficiency of a residential property and is required for selling or renting a home.

What postcodes do you cover for EPC assessments?

We cover all postcodes within Greater London, including areas inside and around the M25. That means we service postcode prefixes such as NW, SW, E, SE, W, N, HA, UB, CR, BR, IG, RM, DA, and more.

📍 Based in Slough (SL1), we also travel up to 50 miles, covering surrounding areas like Watford, Reading, Windsor, Uxbridge, Hemel Hempstead, and parts of Berkshire, Bucks, and Surrey.

If you're unsure whether we cover your area, just message us or call 01753 305033 — we're happy to help!

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Can a Commercial EPC affect sale price or rent?

Yes, a Commercial EPC can influence a property's sale price or rental value. A higher energy rating often attracts tenants or buyers and can justify better returns.

Can a warehouse require an EPC?

Yes, all industrial units offered for rent or sale require an EPC unless exempt.

Can Commercial EPCs be expedited?

Yes, we offer priority appointments and fast turnaround on request.

Do landlords need Commercial EPCs for vacant properties?

Yes, if marketing the property for sale or rent.

Are there exemptions for Commercial EPCs?

Yes, listed buildings, temporary sites, and low-use buildings may be exempt.

What are the penalties for not having a Commercial EPC?

Fines can range from £500 to £5,000 depending on rateable value.

Are Commercial EPCs required for lease renewals?

Yes, even renewals or sub-letting may require a valid EPC.

What data is collected during a Commercial EPC?

Survey includes floor plans, usage zones, lighting types, HVAC details and insulation values.

How much does a Commercial EPC cost?

Costs vary based on size and complexity – starting from £120 for small units.

Do shops and offices need an EPC?

Yes, retail units, offices, warehouses and other commercial premises all need EPCs.

Can I view my Commercial EPC online?

Yes, they are stored on the UK’s non-domestic EPC register.

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https://find-energy-certificate.service.gov.uk/find-a-certificate/type-of-property

Can I improve a low commercial EPC rating?

Yes, by upgrading lighting, HVAC systems, insulation and controls.

How do I book a Commercial EPC?

You can book via www.agepc.uk or call 01753 305033.

Who can issue a Commercial EPC?

Only accredited non-domestic energy assessors can issue valid Commercial EPCs.

How long does a Commercial EPC survey take?

It varies based on property size and complexity – from 1 hour to a full day.

What is a Commercial EPC?

A Commercial EPC assesses the energy efficiency of a non-domestic property for sale or lease.

Does a newly built home need an EPC?

Yes, new residential builds require an EPC before occupation.

What is the legal minimum EPC rating for commercial lets?

The current legal minimum is E. Properties below E cannot be leased unless exempt.

How long does a Commercial EPC last?

Commercial EPCs are valid for 10 years.

Do all commercial buildings need an EPC?

Yes, unless they are places of worship, temporary buildings, or very small under 50m² not sold or let.

How is a Commercial EPC different from a Domestic EPC?

Commercial EPCs are based on SBEM methodology, not RdSAP, and involve more detailed data and zoning.

Still have a question?

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